Web content accessibility policy
In keeping true to our Company’s core pillar, take care of the customer, we at RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. are committed to facilitating the accessibility and usability of our website for all customers with disabilities. To that end, we have worked with a leading provider of accessibility technology and services to ensure and maintain accessibility on our website so that we can provide an easy-to-use website for our customers to make our website content and services accessible to the widest audience possible.
We have adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 Level AA developed by the World Wide Web Consortium (W3C) as our website accessibility standard. We endeavor to update our website regularly to make its content as accessible as possible.
If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on Astound.com, please contact us at accessibility@astound.com. If you do encounter an accessibility issue, please be sure to specify the webpage in your email, and we will use all reasonable efforts to assist you.
If you experience any difficulty accessing or using our website, you may also contact us at 1.800.427.8686 with your accessibility questions.
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.