We work with thousands of businesses of all sizes, at every stage of growth, in a wide variety of industries, and we’ve seen it all! Though the nature of their work and IT needs differ, these businesses still share many commonalities. Chief among them is an ongoing struggle to manage their IT infrastructure — Internet connectivity, network management, office productivity or basic tech support.
What to Expect When You Become Our Customer
- Personalized support and attention to help you solve your unique IT challenges. Not only can we help you identify needed systems and hardware, we can help you plan for your future IT needs.
- 24/7/365 live technical support from our Network Operations Center (NOC)
- 24/7/365 monitoring of your network
- Access to our client portal through which you can submit help tickets, manage your account and order additional services
- Quarterly Business Reviews of your IT infrastructure, upon request
- Individualized Service Level Agreements
- Access to free security scans and workshops
- An invitation to our annual customer appreciation event